Returns & Exchanges

At naotstore, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange unworn merchandise within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Place the unworn items in their original packaging with all tags attached to ensure your return is processed successfully.

3

Attach Shipping Label

Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking number until your refund or exchange is confirmed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing